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Services

What I do
and how.

Contract-based engagements. I work through MediaSet IO LLC and am familiar with standard vendor onboarding, SOWs, and enterprise procurement.

Core Service

UX Writing & Content Design

The words users read every time they interact with your product.

  • → Component guidelines
  • → Microcopy & UI labels
  • → Error & empty states
  • → Onboarding flows
  • → Tooltip & contextual help
  • → Modal & dialog copy
  • → Figma annotations

Core Service

Design System Content

The governance layer that ensures every team sounds like the same company.

  • → Voice & tone framework
  • → Content standards / style guide
  • → Pattern documentation
  • → Accessibility copy
  • → Localization-ready writing
  • → Content governance

Core Service

Technical Writing & Documentation

Documentation that reduces support tickets and speeds up onboarding.

  • → API & developer documentation
  • → User guides & help centers
  • → Compliance & regulatory docs
  • → UAT & process documentation
  • → Runbooks & playbooks
  • → SOPs & BRDs

Core Service

Product Writing

The documents that define, launch, and sell a product.

  • → PRDs & feature specifications
  • → Product narratives & briefs
  • → Press releases (PR/FAQ)
  • → Roadmap documentation
  • → Strategic plans
  • → Use cases & user stories

Adjacent Service

Sales Enablement

Sales content grounded in real product truth.

  • → Battlecards
  • → Solution briefs & one-pagers
  • → Case studies
  • → Sales deck narrative
  • → RFP responses

Adjacent Service

Customer Education

Learning experiences for complex products.

  • → eLearning & LMS content
  • → Instructional design & scripting
  • → Product tutorials
  • → Assessment & quiz copy
  • → Certification content

How I work

Async first

Clear briefs in. Polished deliverables out. No recurring standups required.

LLC & vendor-ready

MediaSet IO LLC. Standard SOWs, NDAs, enterprise procurement — no friction.

Embedded or project

Long-term embedded contractor or discrete project-based engagements.

Remote, global

Available to U.S. and EU clients. Experienced with distributed enterprise teams.

Ready to discuss a project?

Let's make it happen ↗