Product person.
Writer by output.

The background

20 years on the product and business side — at Microsoft, Google, YouTube, Uber, and American Express — authoring every written artifact the product function touches. PRDs, feature narratives, press releases, roadmaps, 3-year plans, Jira tickets, executive communications.

The pivot to UX writing wasn't a career change so much as a label change. I was already writing the words that shipped inside products.

Now contracting as a UX Writer and Content Designer, most recently embedded in SAP's Fiori Design System — writing and maintaining the content layer of one of the world's largest enterprise design systems.

The edge

Most UX writers come from journalism or copywriting and learn product context on the job. I came from the product decisions themselves — which means I understand why a component was built the way it was, what got cut, what the tradeoffs were.

That context produces documentation that reflects product intent rather than just describing what's on screen. Design system guidelines that engineering teams actually follow. Error states that anticipate real failure modes. Compliance documentation that's legally accurate and human-readable.